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Support Center
Shipping
The Shipping Policy
Shipping: We offer reliable and efficient shipping services to deliver your surveying equipment to your specified address. Shipping times and costs may vary depending on your location and the products ordered. You can find detailed shipping information and estimated delivery times during the checkout process.
Order Tracking: After we process and ship your order, we give you tracking information. This lets you see how your delivery is progressing. This allows you to stay informed about the status of your shipment and its expected arrival.
At Kleinschmidt Surveying, your satisfaction is our priority. We support the quality of our Thermal Imaging Cameras and Surveying Equipment. We offer an easy replacement and return policy.
If your product arrives damaged, defective, or not working as expected, we will give you a replacement or a full refund. This follows our return policy. Just reach out to our customer service team with your order details and proof of the issue. We will quickly send a replacement or issue a refund without any delays.
Our goal is to give you complete peace of mind. We ensure that every customer receives fully tested, high-quality equipment. Shop with confidence. Your investment is safe from the moment you place your order until it arrives in perfect condition.
Professionals inspect all shipments and package them securely to prevent damage during transit. If there are delays from customs or logistics partners, our support team will help you until your order arrives. No matter where you are, we deliver smoothly.
This service is available in North America, Europe, Asia, the Middle East, and Australia. Your order will come from our warehouse to your home.